You Run the work. We run the business.
Providing the operational support behind successful home service companies
Who We Are
Our Mission
From lead response and customer communication to billing, collections, and marketing support, we operate as a fully managed backend team designed to bring structure, consistency, and growth. Our focus is simple. While you and your crew deliver quality work in the field, we make sure the business behind it runs efficiently, stays organized, and continues to scale without the daily chaos most owners face.
WHAT WE DO
Web Design & Social Media
Web Design & Social Media
Web Design & Social Media
We design high-converting websites and manage social media presence to help your business get noticed and stay top of mind.
Marketing
Web Design & Social Media
Web Design & Social Media
We generate leads, run outreach, and keep your pipeline full so you never have to chase work again.
Billing
Web Design & Social Media
Customer Support
We handle invoicing and billing to keep your cash flow steady and eliminate the need to chase payments.
Customer Support
Staff Coordination
Customer Support
We manage customer communication to improve response times, keep clients happy, and make sure no opportunity is missed.
Staff Coordination
Staff Coordination
Staff Coordination
We coordinate and communicate with your team to keep schedules tight and operations running smoothly.
Collections
Staff Coordination
Staff Coordination
From follow-ups to payment tracking, we handle collections to reduce past-due balances and keep revenue flowing.
Frequently Asked Questions
Please reach out to us if you cannot find an answer to your question.
We handle the backend operations that typically slow owners down, including lead response, customer communication, scheduling support, marketing systems, billing, and collections. You stay focused on delivering the work while we support everything behind the scenes.
We operate on a performance-based model. We charge a base fee plus 25% of all new revenue generated above your established baseline. If your business doesn’t grow, we don’t win.
Your baseline is typically based on your average monthly revenue over the previous three months. This is verified using bank statements, income reports, or accounting records so both sides have a clear and fair starting point. Seasonal business may vary.
We work with home service companies such as lawn care, landscaping, painting, roofing, HVAC, plumbing, and similar trades. If you have a crew and customers, we can support your growth.
No. You remain in full control of your company. We act as your support system, not your replacement. You make the decisions, we help execute and organize the backend.
Most clients begin seeing improvements in response time, organization, and lead conversion quickly. Revenue growth depends on your market, pricing, and execution, but our goal is to create consistent, measurable progress.
This is not just marketing or admin help. We provide a full operational support system. Instead of hiring multiple people or juggling tools, you get a structured backend that supports your business as it grows.
Contact Us
Serenity Service Group
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